Customer Service Representative Specialist

Company Name:
Career Citi - Customer Service Representative
Customer Service Representative Specialist
Compensation: $16.70 - $23.80 Per Hour
HOW TO APPLY: Please ONLY APPLY DIRECTLY by clicking on the 'Career Citi - Customer Service Representative' link BELOW.
Are you looking for an exciting career in a fast paced and dynamic work environment? Join a company with a passion for innovation and customer service that rewards performance through competitive bonus programs and internal growth opportunities.
You will be primarily responsible for the following:
- Provide timely solutions to customers queries
- Answer inbound telephone calls in professional manner
- Build rapport with our customers
- Ensure delivery on promises made
- Ensure s customer are kept fully informed
- Processing of customer orders, queries and case management
- Prioritize work load to ensure the customer receives a consistent experience
Successful candidates will meet the following skill requirements:
- 1+ years experience in customer service
- Ability to function effectively in a fast paced environment
- Able to handle objections and diffuse challenging situations
- Sales oriented
- Excellent communication skills, organizational and time management skills
- Professional telephone manner
- Ability to maintain a positive demeanor and foster team spirit
- Excellent computer skills
HOW TO APPLY: Please ONLY APPLY DIRECTLY by clicking on the 'Career Citi - Customer Service Representative' link BELOW.

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