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Operations Manager

Company Name:
Summit Funding, Inc.
SF_Ops Manager_Elk Grove - Operations Manager
Top 3 Responsibilities and how you will be measured:

Managing the Entire Pipeline
Measurement: 95% of loans will close by purchase contract close of escrow.

Save the Branch Manager Time
Measurement: Solve most problems before escalation to the Branch Manager.

Hiring and Training
Measurement: Always have two interviewed, potential employees on your "virtual bench" for every position in the Branch.
Essential Duties of the Position:

You must be able to obtain and keep a high level of office morale.
Have a complete understanding of all Summit Funding, Inc. job descriptions and metrics for every position within the office.
Know how to train new employees on all aspects of their position (with the exception of how to sell).
Approve all time-off requests and ensure coverage.
Set daily priorities for all processing staff.
Make sure processing staff achieves all metrics (such as submitting all files within 15 days of closing).
Make sure all Loan Officers turn in files within 48 hours of disclosing.
Know how to look up all guidelines, policies, and procedures of Summit Funding, Inc.
Understand and comply with all Federal and State compliance and Human Resource laws.
Run a detailed pipeline meeting every Monday from 9:00 a.m. to 10:00 a.m. that reviews every loan scheduled to close in the next 60 days.
Between the Branch Manager and Operations Manager, perform at least two interviews per week with potential employees (Loan Officers, Loan Managers, Sales Coordinators, Loan Partners II, Approval Specialists, and etc.).
Understand and comply with all company policies and procedures.
In smaller Branches, the Operations Manager will handle a pipeline of loans and act as a Loan Manager as well.
Review/Approve all 30 day lock requests.
Review/place all rush requests to various departments: i.e. underwriting, condition, docs.
Review/handle all underwriting re-structure issues or problem files with underwriting.

The Operations Manager will lead and manage an office that operationally excels.
About The Company:
Summit Funding was founded in 1997 by President and CEO, Todd Scrima, for the sole purpose of creating a better way for buyers to obtain home loans. Todd wanted to build a company fully committed to employing a team of Home Loan Experts. Loan Officers and Loan Managers that excel at delivering fast, high-touch, and informative lending solutions. Summit's customers can rest easy knowing they selected the right company to best meet their home ownership goals.
http://hiring.accolo.com/job.htm?id=368406201&sourceCode=63

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